Privacy Policy

Introduction

Welcome to SefarAI. We are dedicated to protecting your privacy and ensuring that your personal information is managed in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your information. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

  • Contact Details: Name, email address, phone number, and mailing address.
  • Account Information: Usernames, passwords, and other security-related information for authentication and account access.

Payment Information

  • Financial Details: Credit card numbers, billing addresses, and other payment-related information necessary to process transactions securely.

Technical Information

  • Device Information: IP address, browser type, operating system, and device-specific identifiers.
  • Usage Data: Information about how you interact with our website and services, including the pages you visit, the time spent on each page, and the links you click.

Uploaded Content

  • Media Files: Images and other media files you upload to our services for processing.

How We Use Your Information

We use the information we collect for a variety of purposes, including:

Service Provision

  • Core Services: To process and deliver the services you request, such as watermark removal and object removal from images.
  • User Experience: To personalize your experience and provide content that is relevant to your interests.

Service Improvement

  • Analytics: To analyze usage patterns and improve our website and services.
  • Feedback: To gather feedback and improve our offerings based on user input.

Communication

  • Updates and Newsletters: To send you updates, newsletters, and other information that may be of interest to you. You can opt out of these communications at any time.
  • Customer Support: To respond to your inquiries, troubleshoot issues, and provide support.

Payment Processing

  • Transactions: To process payments and manage billing securely.
  • Regulatory Requirements: To comply with legal obligations and protect our rights and interests.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

  • Third-Party Services: With third-party service providers who perform services on our behalf, such as payment processing, data analysis, marketing, and IT support.
  • Compliance: When required by law or in response to legal processes, such as subpoenas, court orders, or government regulations.

Business Transfers

  • Corporate Changes: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner as part of the business transaction.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. These measures include:

  • Encryption: Using encryption protocols to protect sensitive information during transmission.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Security Audits: Conducting regular security audits and assessments to identify and address potential vulnerabilities.

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy.

Your Rights

You have certain rights regarding your personal information, including:

Access

  • Request Information: You can request a copy of the personal information we hold about you.

Correction

  • Update Information: You can request that we correct any inaccurate or incomplete information.

Deletion

  • Remove Data: You can request that we delete your personal information, subject to certain exceptions.

Objection

  • Opt-Out: You can object to the processing of your personal information for certain purposes.

Restriction

  • Limit Processing: You can request that we restrict the processing of your personal information in certain circumstances.

Data Portability

  • Transfer Data: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at support@sefarai.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes have been made constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SefarAI
Email: support@sefarai.com

Thank you for choosing SefarAI. We are committed to providing you with exceptional service and protecting your rights as a user of our services.